Dialogue 1:
A: So, thank you for coming, everyone.It's really a pleasure to see you all here.First of all, may i suggest you take a look at the agenda i sent you? Would you like to make any comment on that? B: Yes, i wonder if we can begin with shipment question first.We really need to come to an agreement on that before anything else.A: That's true, but it's also a very difficult issue.That's the reason why i put it last.I thought it might be a good idea for us to start with the points we have in common.We'll move on to the shipment issue after that.B: All right.That sounds reasonable.A: Well, before we go any future, I would like to say strongly how i feel that it's in both our interest to reach an agreement today.The market is becoming even more competitive and our combied strength will give us some big advantages, not least in terms of the dealer network.Now, i think Richard would like to say a few words about that.点睛注释：
1.make comments on sth 对某事进行评论
Example: Would you make comments on our women's garments in current design?您对我们流行女装款式有何评论
Oh look very nice!哦，看起来很漂亮 2.have sth.in common: 有共同点
Example: The two firms have very little common in selling strategies.这两家公司在销售策略上没有什么共同点。3.in the interest of: 符合......的利益
Example: The stable and healthy business relations are in the interest of our sides.稳定健康的贸易关系符合双方的利益。Dialogue 2
A: Hello, Mr Wang, nice to see you again.How are you? B: Fine, thank you ,and you? A: I'm fine, we just moved in our new house.Everything is in a great mess.It's a nightmare.But i'll appreciate not having to spend so much time commuting to my work every day.B: Yes, it took me nearly one hour to get here today.Bus service in this area is not so good.A: Well, will you like a cup of coffee? B: Thank you, that would be nice.A: Milk or sugar? B: Black will do, thank you.A: So, how's business in your section? B: Not too bad.We have a lot of work to do as far as our contract George is concerned this time.A: Then i think you can say a few words about that first.点睛注释
1.in a mess: 乱成一团
Example: Since 9 O' clock , Mr.Gill has been sorting out the shipping documents which are in a mess in the files.从九点以来,吉尔小姐一直在整理文件夹里乱成一团的海运单据.2.commute: 乘通勤车上班
Example: I commute to work from Shenyang to Fushun on weekdays.周一到周五我从沈阳到抚顺乘通勤车上班.bus commuter 乘通勤汽车上班的人 train commuter 乘通勤火车上班的人 3.as far as sb./sth.be concerned: 就什么而言;至于
Example: As far as i am concerned, i agree with Jack on this point.就我而言, 我同意杰克的观点.As far as color is concerned, Tom prefers black.就颜色而言, 汤姆更喜欢黑色.Dialogue 3
A: Will you have a cup of coffee, Mr.Wang? B: No.Don't bother, please.A: Of course, i don't know Smith at all, but you've got to be on your guard against George.I told you about our negotiating with him in New York three years ago, didn't I? B: I am sure you did.Can we focus on the final packing today, Mr.Brown? We mustn't get stuck in the price.They are going to knock us down.We have got some room to maneuver.A: That's right, George is the head of Marketing Department.B: What we must keep in mind is that we can make a concession if they push us on staff cut.A: Oh we don't need to worry about that, Mr.Wang.We will just play it by ear.点睛注释
1.be on one's guard against sb./sth.小心，防范
Example: We must be on our guard against pickpockets on a bus.在公交车上我们要小心扒手。
2.focus on sth.集中精力于......之上
Example: We should focus our attention on the demands at the overseas market.我们应该集中注意一下海外市场的需求 3.knock sb.down 打倒，使屈服
Example: They are attempting to knock us down in terms of price.他们试图让我们在价格方面让步。
4.keep/bear sth.in mind 记住，牢记（英国都用remember)Example: Please keep in mind that you'll arrive punctually for the meeting tomorrow.请记住明天开会要准时。
Bear in mind that you can always rely on me.要记住你永远可以依靠我。
一轮会谈 one round of talks 决议 resolution
谅解备忘录 memorandum of understanding 现在开会 I declare the meeting open.请…发言 I invite the representative of …to take the floor.下面我给各位简要介绍一下北京的经济情况 Nnow I would like to give you a brief overview of Beijing’s economy.我的介绍完了，谢谢。That’s all for my presentation.thank you.我先说这么多。So much for my remarks for now.我要说的就是这些。That’s all for what I want to say.5 您看是先谈原则问题呢，还是先谈具体问题？ I wonder if you would like to start with matters of principle or specific issues?
让我先谈一个问题。If you agree,(With your permission)let me start with one issue 在谈那个问题之前我想对您刚才讲的话谈点看法。Before we trun to that issue, I wish to make a few comments/remarks on your presentation.您对此事怎么看呢？ I wish to benefit from your views on this matter./ What is your view on this matter?/ How do you see this matter? 我提议休会十分钟。I propose a ten-minute break.我想接着刚才的问题讲下去。I will pick up where we left off just now.对不起，我插一句。Sorry for the interruption but 当然可以。By all means 怎么都行。Whatever you say.我没有异议。I have no objection
我方对这个问题有异议。We take exception to this question.我们高兴地看到 We note with pleasure that
这个日期贵方觉得合适吗？ I wonder if this date wuld be suitable for you? 不知你们上午谈的怎样？ I wonder how the meeting went this morning?
我方很希望贵方能尽早给予肯定的答复。We would greatlyl appreciate it if you could give us your favourable and prompt commitment as soonas possible.请你们务必在8月1日前提出意向书。You are kindly requested to submit the letter of intent on the date no later than 1st August.6 纠缠这个问题 entangle this issue 提倡节约 advocate/uphold thriftiness
为了国家的繁荣 for the sake of national property
经受了时间考验的友谊给我留下了很深的印象。The time-tested friendship leave me a deep impression.密切注视 Keep close watch on
促进密切合作 spur/promote intensive cooperation 久仰 I’ve heard so much about you.好久不见了 Long time no see.辛苦了 You’ve had a long day.You’ve had a long flight.尊敬的朋友们 distinguished/Honorable/Respected friends 阁下(多用于称呼大使)Your Excellency
我代表北京市政府欢迎各位朋友访问北京.On behalf of the Beijing Municipal government, I wish to extend our warm welcome to the friends who have come to visit Beijing.对您的大力协助，我谨代表北京市政府表示衷心的感谢。On behalf of the Beijing Municipal government, I wish to express our heartfelt thanks to you for your gracious assistance.在北京过得怎么样？ How are you making out in Beijing?
我一定向他转达您的问候和邀请.I’ll surely remember you and your invitation to him.欢迎美商来北京投资.American businessmen are welcome to make investment in
Beijing.欢迎多提宝贵意见.Your valuable advice is most welcome.不虚此行 It’s a rewarding trip.您的日程很紧,我们的会见是否就到此为止.As you have a tight schedule, I will not take up more of your time.请代我问候...先生 please remember me to Mr.感谢光临 Thank you so much for coming.欢迎再来 Hope you’ll come again.欢迎以后多来北京 Hope you’ll visit Beijing more often.请留步,不用送了.I will see myself out, please.多保重 Take care.祝您一路平安.Have a nice trip.愿为您效劳。At your service.为…举行宴会/宴请 host a dinner/banquet/luncheon in honor of … 欢迎宴会 welcome dinner 便宴 informal dinner
接见客户用得上的58句商务英语口语
1.Excuse me.Are you Susan Davis from Western Electronics? 对不起，你是来自西方电子公司的苏姗·戴卫斯吗？
2.Yes, I am.And you must be Mr.Takeshita.是的，我就是，你一定是竹下先生吧。
3.Pardon me.Are you Ralph Meyers from National Fixtures? 对不起，请问你是从国家装置公司来的雷夫·梅耶史先生吗？
4.I“m Dennis.I am here to meet you today.我是丹尼斯，今天我到这里来接你。
5.I”m Donald.We met the last time you visited Taiwan.我是唐纳德，上次你来台湾时我们见过面。
6.I“m Edwin.I”ll show you to your hotel.我是爱德温，我带你去旅馆。
7.How was your flight? Was it comfortable? 你坐的班机怎么样？还舒服吗？
8.It was quite good.But it was awfully long.班机很好，就是时间太长了。
9.Did you have a good flight? 你旅途愉快吗？
10.Not really, I“m afraid.We were delayed taking off, and we encountered a lot of bad weather.不太好，我们起飞延误了，还遭遇了恶劣的气候。
11.How was your flight? 你的航班怎样？
12.Did you get any sleep on the plane? 你在飞机上睡觉了吗？
13.Mr.Wagner, do you have a hotel reservation? 华格纳先生，你预订过旅馆吗？
14.No, I don”t.Will it be a problem? 不，我没有，会有困难吗？
15.I don“t think so.I know several convenient hotels.Let me make some calls.我认为没有，我知道有几家便利旅馆，让我打几个电话。
16.I”ve made a reservation at the hotel you used last time.9 我已预订了你上次住过的旅馆。
17.We“ve booked a Western-style room for you.我们已为你订了一间西式的房间。
18.Let”s go to the station to get a train into town.我们到火车站去乘车进城。
19.Does it take long to get into Taibei from here? 从此地去台北要很久吗？ 20.It“s about an hour.大概要一个小时。
21.We”ll get a taxi from the station.我们到火车站乘出租车。
22.There“s a shuttle bus we can use.我们可搭乘机场班车。
23.I”ve brought my car, so I can drive you to your hotel.我开车来的，所以我开车送你到旅馆。
24.You must be hungry.Shall we get something to eat? 你一定饿了，我们吃点东西好吗？
25.That sounds good.Let“s get something at the hotel restaurant.I feel a little tired.那太棒了，我们就到旅馆餐厅吃点东西，我有点累了。
26.Would you like to have some dinner? 你想吃饭吗？
27.What would you like to eat? 你想吃什么呢？
28.Can I take you out to dinner? It”ll be my treat.我带你出去吃饭好吗？这次我请客。
29.If you“re hungry, we can eat dinner now.如果你饿了，我们现在就去吃饭。
30.Have you had breakfast yet?
你吃过早餐了吗？
31.Yes.It was delicious.是的，味道很好。
32Good.Let”s go to the office.好的，我们去办公室吧。
33.How is your room? 你的房间怎样？
34.Did you sleep well last night? 你昨晚睡得好吗？
35.Why don“t we go to the office now? 为何我们现在不去办公室呢？
36.We”ll start with an orientation video.It runs about 15 minutes.我们将从一个电视简报开始，大概放15分钟。
37.The tour will take about an hour and a half.We ought to be back here by 3:00.参观大概要一个半小时，3点钟以前回到这里。
38.Our new product line has been very successful.We“ve expanded the factory twice this year already.我们新的生产线非常成功，我们今年已把工厂扩展了两倍。
39.I”d like to introduce you to our company.Is there anything in particular you“d like to know?
我将向你介绍我们的公司，你有什么特别想知道的吗？
40.We have some reports to show you for background information.我们还有一些报告向你介绍背景资料。
41.Is your factory any different from other plastics factories? 你们工厂和其他塑胶工厂有何差别呢？
42.Yes, our production speed is almost twice the industry-wide average.11 是的，我们的生产速度是其他工厂两倍。
43.I”d like to explain what makes this factory special.我要向你说明本工厂的特性。
44.This is the most fully-automated factory we have.这是我们的全自动化工厂。
45.It“s the most up-to-date in the industry.这是同业中最新型的。
46.We”ve increased our efficiency by 20% through automation.通过自动化我们的效率增加了20%。
47.Could you tell me the cost of production per unit? 请你告诉我每件成品的生产成本好吗？
48.I“m afraid I don”t know.Let me ask the supervisor in this section.恐怕我不知道，让我来询问一下该组的负责人。
49.I“m not really sure about that.Mr.Jiang should know the answer to that.关于那事我不敢确定，蒋先生应该知道答案。
50.Let me direct that question to the manager.让我直接问经理好了。
51.I”m not familiar with that part.Let me call someone who is more knowledgeable.那部分我不熟悉，让我找专业人士来说明。
52.Yes, I“d like to know your daily production.是的，我想知道你们的日生产额。
53.Is there anything you”d like to know? 你想知道什么？
54.Is there anything I can explain fully? 有什么事情要我详细说明的吗？
55.What did you think of our factories? 你认为我们的工厂怎样？
56.I was impressed very much.12 我有深刻的印象。
57.thank you very much for giving us your valuable time.我们占用了你宝贵的时间，非常感谢。
58.We have a small gift for you to take with you when you leave the factory.你离开工厂时，我们有件小礼物要送给你。
别客户的 英语 情景对话
一、A-送行人员 B-客户 C-送行人员
A: Now, it's 8:30.We arrived just on time.B: Ok.I think I have to buy the departure tax.A: Let me do it for you.B: Thank you very much.Mr.Liu, I have to say goodbye now.But before that, I’d like to say it has been a very pleasant and productive trip for me.Your company has left me a very good impression, and I am deeply moved by your hospitality.I think our cooperation will be a very successful one.C: Thank you very much, Mr.Washington.You are playing a very important part in the cooperation.We hope we can hear from you soon.A: Here is the receipt of the airport fee.B: Miss.Li, my dear friend.Thank you very much for all your help.You are really very helpful and thoughtful.I believe Mr.Liu is very lucky to have your assistance.A: Thank you.It’s very kind of you to say so.I’m really happy for having worked with you for a few days.I really hope to see you again some day and we are looking forward to hearing from you.B: Thank you again.Bye-bye.C: We wish you a safe and pleasant journey home.A: Have a nice journey.B: Thank you.Bye-bye.送别客户的英语情景对话
二、A-客户 B-送行人员
A: Ok, Mr.Wang.Thank you very much for coming to the airport to see us off.Your great country and your hospitality have left a very deep impression on all of us and your working attitude and your way of doing business have changed my opinions of Chinese people.B: Really? I’m glad to hear that.A: That’s true.And this trip has been a very productive one for us.B: Thank you again for your visit.We are looking forward to your reply.A: Believe me, Mr.Wang.I will try my best to promote this transaction.B: We are happy that we have established business relations.I really hope that we’ll have more business to do and more opportunities to meet each other.A: It’s very kind of you to say so.B: You are very nice and helpful.Hope to see you again.A: I think we will have opportunities to meet each other in the future.B: Ok.I think it’s time for you to check in.If you run into any difficulty, we’ll be here to assist you immediately.A: Fine.Thank you very much.Bye-bye.B: Goodbye.送别客户的英语情景对话
三、A-客户 B-送行人员
A: It’s very kind of you to see me off.B: It’s my pleasure.Why don’t you check in? I’ll see to the heavy luggage.A: All right, thank you.B: Is everything okay?
A: Yes.Thanks a lot.B: Have a pleasant journey home.A-客户 B, C-送行人员
A: It was very nice of you both to take me the airport.B: Oh, it’s our pleasure.You’ll keep in touch with us at the office, won’t you?
A: Of course.And please let me know if I can be of any help while I’m in Beijing.B: It’s a deal.A: By the way, if you have time, why don’t you come to Beijing while we’re there?
B: Oh, what a good idea!Wouldn't the trip to Beijing be wonderful?
C: Well, the trip sounds wonderful but to be honest, the exchange rate is too high.A: You have a point there, but please, give it some thought.We’d be more than happy to have you stay with us in Beijing.C: Well, that’s very nice of you.B: It sounds like they’re boarding now.Have a good trip, okay?
A: We’ll see you in six months.B: Or maybe sooner!
A: Goodbye!
B: Goodbye!
A: Stone Corp.Hi, Mary speaking.隐四通公司, 您好，我是Mary。
B: Hello, I’d like to speak to Mr.Hunter, please.你好，我想找Hunter先生。
A: May I ask who is calling, please? 请问您是哪位？
B: My name is Herbert Wood of IBM Computer Company.我是IBM电脑公司的Herbert Wood.A: Thank you, Mr.Wood.One moment, please…(into PBX)Mr.Hunter, Mr.Wood of IBM Computer Company is on the line.谢谢，Wood先生，请稍等。（打内线电话）Hunter先生，IBM电脑公司的Wood先生找您。
C: Can you find out what he wants? 你可以问他有什么事吗？
A: Yes, Mr.Hunter.(to caller)Im sorry to have kept you waiting, Mr.Wood.Mr.Hunter is rather busy right now and would like to know what you wish to speak to him about.好的，Hunter先生。（对来电者说）对不起Wood先生，让您久等了。Hunter先生现在非常忙，他想知道你有什么事对他说。
B: Yes, I want to buy some computer software and talk about developing some other software.I don’t know whether he is interested in that or not? 是的，我想买一些计算机软件，另外再谈一谈开发一些其它的软件。我不知道他是否有兴趣。
A: I see.Thank you very much, Mr.Wood.Would you wait a moment, please?(to PBX)Mr Hunter, Mr.Wood wants to buy some computer software.我明白了，非常感谢，Wood先生。请你等一下好吗？（打内线电话）Hunter先生，Wood先生想买一些计算机软件。
C: I see.Put him on line two.好的，请转到2号线。
A: Yes, Mr.Hunter.(To caller)Mr.Wood, I’m very sorry to have kept you waiting.I’ll put you through to Mr.Hunter.好的，Hunter先生。（对来电者）Wood先生，不好意思让你久等了，我把你的电话接给Hunter先生。
A: Good afternoon, Sales Department.May I help you? 下午好，销售部，我能帮你什么忙吗？B: Could I speak to Mr.Bush, please? 可以和Bush先生说话吗？
A: I’ll see if he is available.Who shall I say is calling, please? 我要看一看他是否在。请问我得告诉他谁打来的？
B: John Smith.A: Hold the line, please.Mr.Bush is in a meeting with the Managing Director at the moment, I’m afraid.Can I help you?
请别挂机，Bush先生正在和总经理开会，我可以帮你忙吗？
B: Well, I want to discuss with him the new contract we signed last week.好的，我想跟他讨论一下我们上星期签订的合同。
A: I don’t think the meeting will go on much longer.Shall I ask him to call you when he is free? 我想会议不会开得太久，我让他有空给你打电话，好吗？
B: Yes, that would be easiest.是的，那样最好了。
A: Could I have your name again, please? 请再一次告诉我你的姓名，好吗？
B: Yes.It’s John Smith.好的，我叫John Smith。
A: And the number? 电话号码呢？
B: 021-64358796
A: OK.You’ll be hearing from Mr.Bush later in the morning then, Mr.Smith.好的，Smith先生，早上晚些时候，你会收到Bush先生的电话。
B: Thank you for your help.Good-bye.谢谢你的帮助，再见。
A: You are welcome.Good-bye.别客气，再见。
A: Madison Industries.This is Cathy Winer speaking.Can I help you? Madison工业，我是Cathy Winer, 我能帮您吗？
B: Good afternoon.Could you connect this call with Mr.Black, please? 下午好，麻烦你接到Black先生，好吗？
A: May I know who’s calling? 请问您是哪位？
B: This is Mary Fox of A.B.C.Computer Co…I’m calling on behalf of Mr.Tom Backer, the general manager of our company.这里是A.B.C电脑公司的Mary Fox.我是替我们公司总经理Tom Backer先生打电话。
A: I am sorry, Ms.Fox.Mr.Black is now in a meeting.May I have your number and ask him to call back later?
对不起，Fox小姐。Black先生正在开会，请告诉我你的电话号码，我会让他给你打电话的，好吗？
B: I’m afraid Mr.Baker would like to speak to Mr.Black right now.He has got an urgent matter to discuss with Mr.Black without delay.我想Baker先生想现在和Black先生说话，他有紧急事情与Black先生商量，不能拖延。A: OK.Then, would you please hold the line?(one minute later)好的，请你别挂机。（一分钟后）Ms.Fox, the line is through.Mr.Black is ready to answer the call.Go ahead.Fox小姐，电话接通了，Black先生可以和你通话了，请吧。
B: Thank you for your kind assistance, Ms.Winer 非常感谢你的善意帮助，Winer小姐。A: You are welcome.别客气。
A: Good morning.NTT Co… 早上好，NTT公司。
B: Hello.May I speak to Mr.Ira Black, head of the Export Section, please? 你好，可以和出口部负责人Ira Black先生通话吗？
A: I’m sorry.Mr.Black has just gone out.May I ask who’s calling? 对不起，Black先生刚出去。可以问一下您是哪位吗？
B: This is John Carter from Ace Consultant.Would you please tell me when I could get a hold of him?
我是Ace咨询公司的John Carter.请你告诉我什么时候能找到他。
A: I really have no idea when Mr.Black could be available in the office.Could you call back later or would you mind leaving a message? 我真的一点都不知道Black先生什么时候会在办公室。您可以过一会儿再打来或者给他留言吗？
B: I think it’s better for me to leave a message.But it’s important and urgent.Please make sure he gets this message.我觉得还是留下一个口信比较好。不过这件事很要紧，请一定将留言传达给他。
A: I see.I’m sure to pass your messages to Mr.Black.明白了，我一定把您的留言传达给Black先生。
B: Good.Would you mind telling him that due to some sudden changes, do not fill out any orders for NNC Corporation until further notice? It’s very important.I’ll explain later.那就好，你可以告诉他，由于意外变化，在进一步通知之前，请勿给NNC公司发货。事关重大，稍后我会做出解释。
A: Okay, let me repeat your message to see if I’ve got it all.行。我重复一遍留言，看看是否记全了。
作为职场中的一员，我们免不了要外出办公。为了使自己的工作更有效率，我们就需要提前和对方确定好相关事宜，这时，电话就发挥了相当重要的作用。通过电话还可以用它来解决
当面不好说的许多问题呢！本期，我们就来学习一下如何用电话预约和解决问题。OFFICE ASSISTANT: Good morning.Odyssey Promotions.How may I help you?
办公室文员: 早上好。这里是奥德赛企划公司。我能为您提供什么帮助吗？
NICK: Hello, this is Nick Delwin from Communicon.Could I speak to Helen Turner, please?尼克: 你好，我是国际通讯公司的尼克·戴尔文。可以帮我转接海伦·特纳吗？OFFICE ASSISTANT: Just a moment, please.办公室文员: 请稍等。
OFFICE ASSISTANT: I have Nick Delwin on the line for you.办公室文员: 有个叫尼克·戴尔文的人打来电话要找你。
HELEN: Thank you...Hi, Nick.Nice to hear from you.How’s the English weather?海伦: 谢谢……你好，尼克。很高兴接到你的电话。英国那边的天气怎么样？
NICK: It’s pretty good for the time of year.What’s it like in New York? 尼克: 就今年这个时候来讲，还是相当不错的。纽约那边的天气呢？
HELEN: Not good, I’m afraid.海伦: 恐怕不怎么样。
NICK: That’s a pity because I’m planning to come across next week.尼克:那真糟糕，因为我正打算下礼拜过去一趟。
HELEN: Really? Well, you’ll ②come by to see us while you’re here, I hope?
海伦: 真的吗？嗯，我希望你来的时候能顺便过来看看我们，可以吗？
NICK: That’s what I’m phoning about.I’ve got a meeting with a customer in Boston on Tuesday of next week.I was hoping we could arrange to ③meet up either before or after.尼克: 这正是我打电话想要告诉你的事情。下礼拜二，我要在波士顿会见一个客户。我希望，在那之前或之后我们能找个时间见一下。
HELEN: Great.That would give us a chance to show you the convention centre, and we could also ④drop in at Caesar’s Restaurant where Gregg has arranged your reception.海伦: 太好了。那样我们就有机会带领你参观一下会议中心了，而且我们还可以顺便去凯萨饭店，葛雷格已经在那里为你安排好了接待活动。
NICK: That’s what I was thinking.尼克: 我也是这么想的。
HELEN: So you said you have to be in Boston on Tuesday? That’s the 8th? 海伦: 嗯，你说你要在礼拜二的时候到波士顿？那是8号吧？
NICK: That’s right.Now, I could ⑤stop over in New York either on the way inthat’s Wednesday the 9th, right?
海伦: 没问题。嗯，一旦你确定了你的航班日期，发个传真告诉我具体情况如何？那样我们就可以给你回复当天的日程安排——那天是9号礼拜三，对吧？
NICK: That’s right.Good, well, I’ll do that and I look forward to seeing you next week.尼克: 没错。好，嗯，我会的，我期待着下礼拜和你们见面。
HELEN: Same here.See you next week.海伦: 我也是。下礼拜见。
到国外出差之前，一般而言都以传真和外国的当事者取得晤面的约定，很少用电话联络。但是在国内，或是自己在国外需要紧急晤面的时候，利用电话则较为方便。在本篇中所要介绍的是要求晤面的人：
（1）正确介绍自己的姓名，与正确获知对方姓名。
（2）要询问希望与谁晤面，并且把意思正确地传达给对方。
（3）要传达或询问约定的时间与场所。
如果能正确地沟通并掌握上述三点原则，那么你的商务英文电话就可以说是及格了。
(1)经由秘书安排约定
I’d like to make an appoingtment with Mr.Hammer.（我想要和Hammer先生约个见面时间）
原则上约定见面商谈时，应事先用传真或信函同志对方较为妥当。如果在事先未能以书面告知时，最好说清楚见面时想说的内容，如 to diascuss the contract [洽谈合同事宜]。
（2）经由秘书安排约定
Could I see Mr.Hammer sometime this week?（我们能不能在这个星期跟Hammer先生见个面？
sometime this week 是[这个星期随便什么时候]之意。最好配合自己的日程表说清楚有空闲的时间，如 Either on Wednesday or Thursday.（星期三或星期四都可以）。
（3）经由秘书安排约定
Would it be possible to see Mr.Hammer tomorrow?（明天能不能跟 Hammer先生见个面？）左句含有 Does Mr.Hammer have time to meet with me tomorrow?(Hammer先生明天有时间跟我见面吗？），或 If he does have time,may I meet him tomorrow?(如果他有空，我明天能跟他见面吗？）之意。
（4）经由秘书安排约定
What time is convenient for him?（他什么时候有空呢？）也可以说 What time is he available?（他什么时候有空？），但用 convenient 会给人比较客气的感觉。如果无法照对方的要求时间见面时，就说I’m available at three o’clock.(我三点有空）来试探一下也无妨。
（5）经由秘书安排约定
I’d like to have lunch with him tomorrow.（我想明天和他吃午饭）
在欧美，商业界常举行 a lunch meeting [商业午餐]。在这种聚餐中，不但容易相互沟通，也可以借此加深彼此交情，因而用餐的时间长达三小时的情形也屡见不鲜。
（6）直接求见本人
If you have time, I’d like to meet with you today.(如果您有时间，我想今天跟您见个面）虽然已约好时间，可是有急事想提早见面时，就可以用这句。如果没有空闲时间就说 I’m sorry,but I’m really tied up today.（很抱歉，我今天真的没空）。
（7）直接求见本人
Could you spare me about half an hour?(能不能给我半个小时的时间？）
这句话是对熟人说的话。spare是[腾出（时间），分让（东西）之意。有时间的话说 Sure.,OK.等；如果没空的话说 I’m afraid I can’t.(恐怕不行）就可以了。
（8）直接求见本人
Could we get together at L.A.Restaurant?（我们能不能在洛城餐厅会面？）
get together是[聚会、会面]之意的较为随便的说法。说明聚会地点，如某某餐厅等时，最好指出大家共同认识（shared knowledge)的目标比较好。
（9）直接求见本人
I was wondering if we could arrange a meeting to discuss the new product.（我想，我们是不是可以安排一次会面来讨论新产品）
这句是经由第三者介绍而尚未谋面的人在约定晤面时使用。I was wondering if...的说法含有不太拘束形式的温和语气。还可以用Would it be possible to meet and discuss the new product?.（10）直接求见本人
I’m calling about what we discussed the other day.（我打电话是为了前几天我们所讨论的事）
这句是已见过面想再继续时的说词。接到电话的人可以答称 I’ve been waiting for your call.（我一直在等您的电话里），并接着说Let’s get together.When can we meet to talk?(我们来聚一聚。什么时候可以见面？）
（11）询问目的What would you like to talk to me about?（你要跟我谈些什么事？）
也可以用 Can l ask you what you want to discuss?.要见面之前，事先了解讨论的内容、前后关系、背景（context)等有助于预作交涉前的准备工作。
（12）表示同意
Sure.（好啊！）
简短地表达肯定的方式有 Certainly.(当然可以），Of course.(当然）等，意思都差不多。在谈话中如果常用这种简短词句会给人幼稚的感觉。应该用一些不同说法才能给人较佳印象。
（13）表示拒绝
I don’t think we have to meet on this subject.（关于这个问题，我不认为我们有见面的必要）
对于不认识的人或推销人员的求见电话，认为无需见面时，可以用这句话，或明确地用It’s probably not necessary to meet.(没有必要见面)来加以谢绝。
（14）与代理人会面
I’m afraid I can’t, but Mr.Brown will meet you instead.(我不能会面，但Mr.Brown会替我跟你见面)
句首用 I’m afraid I can’t...会给人非常客气的印象。若不小心而唐突地说出I’m too busy to meet you.,说不定会给对方带来受轻视的感觉。
（15）想要决定的时间与场所
May I arrange the time and the place, please?(能不能让我安排时间与场所？)
也可以 Do you mind if I set the time and location for our meeting?(我来定见面的时间和地点可以吗？)。开会的时间和地点常常影响商谈的成果，因而配合对方时间的同时，要把握主导权。
（16）询问适当的时间
When do you have free time?（您什么时候有空？）
这是自己有时间可以配合对方来约定见面时间的问法。也可以用 When are you available? 谈商务时，free time 指的是除去假日及下班后的时间。
（17）告知适当时间
I’m free at three o’clock today.（我今天下午3点有空）
此句是（3点以前不方便，但3点以后才有空）的意思。也可以用 I’m available at three o’clock.如果是[3点到4点有空]的话，就用availbale from three o ’clock until four 即可。
（18）提议约定日期与时间
Can I see you Thursday at nine?（我能不能在星期四，9点跟您见面？）
如果对方没有时间时，就用 How about...? 的句型来调整适当的见面时间。用I’ll be free anytime from 10:00a.m.till 3:00p.m.on Wednesday.(星期三的上午10点到下午3点我都有空)的话，可以让对方选择方便的时间。
ВСТРЕЧА 迎接
——Простите，вы из Москвы？
——Да，да.Представители Московского внешнеторгового объединения.——Здравствуйте，добро пожаловать!Мы давно вас ждем.Разрешите
представиться：Чжао Хуа--переводчик.Это Чжоу Фу--представитель Министерства внешних экономических связей и
торговли.А это Ван И--замгенерального директора Шаньдунской компании по импорту и экспорту продукции легкой
промышленности.Это Линь Пин--начальник отдела по внешней экономике и торговле этой компании.——Очень рады с вами познакомиться.Позвольте представиться.Иван
Иванович Иванов——генеральный директор Московского внешнеторгового
объединения.Это мои коллеги：Мария Николаевна Зайцева——коммерческий директор Объединения.Юрий
Петрович Александров——председатель Московского кооператива《Заря》.——Очень приятно.Как вы доехали？Не очень устали с дороги？ ——Спасибо.Все хорошо.——Разрешите приветствовать всех членов вашей делегации от имени нашей компании.——Спасибо за теплую встречу.——Наш генеральный директор Чжан хотел сам встретить вас на
вокзале，но из-за непредвиденных обстоятельств не смог
приехать и просит извинить его.В честь вашей делегации наша компания вечером устроит банкет，на котором гендиректор Чжан и встретиться с вами.——Спасибо за внимание и теплый прием.Прошу передать гендиректору Чжану большой привет и благодарность от всех членов нашей делегации.——Обязательно передам.Зайдите，пожалуйста，сначала с приемный зал и отдохните немножко.——Не беспокойтесь.Мы вас больше
задерживать не будем，лучше прямо в гостиницу.——Хорошо，мы так и сделаем.Просим к выходу——там вас ждут машины.——Пожалуйста.——Это ваш багаж？ ——Да.——Разрешите вам помочь.——Благодарю вас.Не беспокойтесь.Я сам，он совсем легкий.——请问，你们是从莫斯科来的吗？
——是的，我们是莫斯科外贸联合公司的代表。
——你们好，欢迎！早就盼着你们来呢。请允许我来自我介绍一下：我叫赵华，是翻译；这是周福，经贸部代表；这是王毅，山东外贸公司的副总经理；这是李明，山东轻工业品进出口公司经理；这是林平，公司外贸处的处长。
——很高兴和你们相识。请允许我也自我介绍一下。我，伊万·伊万诺维奇·伊万诺夫，莫斯科外贸联合公司的总经理。这是我的同事，玛丽亚·尼古拉耶芙娜·扎伊采娃，联合公司业务经理；尤里·彼德罗维奇·亚历山大罗夫，莫斯科“曙光”合作社总经理。
——很高兴同各位认识。你们一路顺利吗？辛苦了吧？ ——谢谢，一切都非常顺利。
——我代表我们公司向贵代表团全体成员表示欢迎。——谢谢你们的热情欢迎。
——我们张总经理本想亲自到车站来迎接你们，但因为临时有事不能来，请你们原谅。我们公司今晚将设宴欢迎贵代表团，届时张总经理将和你们见面。
——谢谢你们的关心和热情接待，请向张总经理转达我们代表团全体成员对他的问候和谢意。
——一定转告。请先到接待室休息一下吧。
——不用了。不再耽搁你们了，最好直接去宾馆。
——好，我们就这么办。请到出口处，那边有汽车等着。——请。
——这是你们的行李吗？ ——是的。
——请让我来帮忙。
——谢谢您，不必费心，我自己来吧，一点都不重。
РЕЧЕВЫЕ ОБРАЗЦЫ 言语模式
Здравствуйте!Приветствуем вас.Рад вас приветствовать в Пекине.Как доехали？
Наконец-то!Мы вас ждем.Рады вас видеть здесь.Давайте познакомимся.Меня зовут Михаил Иванович.А вас？
Разрешите представиться.Будем знамомы：Ли Пин.Позвольте представить вам моего коллегу.Я счастлива с вами познакомиться.Как вас по имени-отчеству!
Очень приятно/рад/ с вами познакомиться!
А мы уже знакомы.Я счастлив，что встретился с вами.Прошу любить и жаловать.Спасибо за внимание и радушный прием.А мы уже встречались.Я вас где-то видел.Много о вас слышал.Мне о вас много говорили.您（你们）好！欢迎您（你们）！
我很高兴能在北京欢迎你们。一路好吗？
终于来了！我们正盼着你们来呢。在这里见到您，很高兴。
让我们认识一下：我叫米哈依尔·伊万诺维奇，请问您尊姓大名？ 请允许我自我介绍一下。我们认识一下吧。我叫李平。请允许我介绍一下我的同事。我有幸同您认识。
怎样称呼您的名字和父称？ 请认识一下吧。很高兴和您认识！我们已经认识了。
同您见面我感到很荣幸。请多关照。
谢谢关心和热情接待。我们已经见过面了。久仰久仰！（久闻大名！）别人曾向我多次提起您
商务演讲与一般的演讲有很大区别，首先商务演讲的主体主要是销售精英、公司产品负责人或者是总裁CEO，商务演讲根据目的不同分为很多类型，一般有产品招商发布会、产品体验展销会、竞品分析会议等等。但是方向基本一直，为了让别人放弃原有的观念和思想，接受你传达的意见，真正能做到这点的人少之又少，很多听完商务演讲的人并没有被触动，或许是你的表达方式不对，这些都与你的口才有关。
1、自我介绍式
这是最基础的一个开场方法，这种看似平淡的开场确特别考验演讲人的文字功底，一个好的自我介绍并不是只有姓名年龄职业，这种根本抓不到听众的注意力，说了可能也白说。结合自身的特点把平淡的内容变活，幽默也是一种力量，风趣的语言更容易被大家接受，具体的内容还需要自己去揣摩。
2、表明主题式
可以根据这场商务演讲的目的，采用直接切入主题的方式先引起听众的注意，让台下的听众对今天的演讲有个大概的了解，引导他们继续了解下去。
3、抛出问题式
为了建立和台下听众的关系可以采用提问这种互动的形式，根据演讲的内容和听众的特点提出一些和他们相关的问题，使他们进入你给定的思维空间，如果你的问题提的好，那么他们自然会跟着你走，期待一个富有见解的答案。
口才培训班_商务演讲开场白
4、即兴发挥式
即兴演讲考验了一个人的口才功底，即兴开场白要根据现场的氛围结合实际情况发挥，但是不能随口说、不打草稿，首先要有逻辑把思路想好，然后和听众形成互动。即兴演讲需要大量的实践经验，否则效果会大打折扣。
5、视觉捕捉式
人都是视觉动物，用眼睛接收信息要快很多，所以在商业演讲时要充分利用产品的特性，把你要介绍的或者营销的产品包装完美，再配上相应的视频动画等等打造震撼的视觉效果，这样的开场白就足够赚取人们的眼球。
商务演讲的时间长短不一定，但是千万不能过长，大家的精力都消耗完了谁还有力气思考，要学会观察听众的反应。商务演讲考验了领导的语言组织能力，对领导的口才要求很高，可以通过专业的演讲与口才培训达到较高的水平。
http:///News/News.aspx?NewsID=955蓝天外语培训
商务英语口语对话学习（2）Let me give you an indication.我可以提示一个想法。Please remember this is not to be taken as final.请记得这不是最后的回答。Let's imagine a hypothetical case where we disagree.蓝天外语质量承诺：包学会，学不会全额免费重学！零基础英语入门学习首选！
外语水平免费测试/Questions/点击进入 或百度搜索：“蓝天外语” 让我们假设一个我们不同意的状况。Just for argument's sake, suppose we disagree.为了讨论各种情形，让我们假设我方不同意时的处理方法。There is no such published information.没有相关的出版资料。Such data is confidential.这样的资料为机密资料。I am not sure such data does exist.我不确定是否有这样的资料存在。It would depend on what is on the list.这要看列表内容。We need them urgently.我们急需这些资料。All right.I will send the information on a piecemeal basis as we acquire it.好。我们收齐之后会立即寄给你。
零基础英语学习入门 包学会
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